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In today’s fast-paced business world, adapting and innovating is crucial for success. One way to achieve this is by creating a learning organization. A learning organization encourages and supports continuous employee learning and development, enabling them to stay current with industry trends and gain new skills. But what strategies are required for creating a learning organization in a small business?

Throughout my thirteen years at IBM, I always felt that if I learned as much as possible and exceeded expectations, I would have access to opportunities. I was fortunate to have worked for IBM during this time. They provided us with a very structured training program, and, in addition, I was establishing foundational behaviors modeled by my colleagues. When I told someone I wanted to learn from them, they tended to adopt me and become invested in my success. Everyone had something to teach, and I didn’t always wait for a mentor to find me.

But no one taught me how to be a professional. What I noticed about my appraisals during this time was how much people valued simple acts like being prepared, on time, responsive, and keeping others informed so they are never surprised. Being reliable, dependable, and taking initiative were also always appreciated.

Develop a culture of learning:

Creating a culture of learning starts with the company’s leadership. Leaders should encourage and support employees to seek learning opportunities, provide access to resources and training, and prioritize learning within the organization. Additionally, leaders should model the behavior they want to see in their employees, such as attending conferences or taking courses to further their own learning.

Provide opportunities for learning:

There are many opportunities for employees to learn and grow, both inside and outside the workplace. For example, a company can offer training programs and mentorship programs or provide access to online learning resources. Additionally, encouraging employees to attend industry conferences, workshops, and networking events can help them stay current and gain new skills.

Foster a collaborative environment:

Learning is not just an individual effort; it can also be collaborative. Encouraging employees to share their knowledge and skills with one another can create a culture of learning and help build stronger teams. Providing opportunities for team-based learning, such as group projects or cross-functional training, can also foster collaboration and encourage employees to learn from one another.

Encourage experimentation and risk-taking:

Learning often involves experimentation and taking risks. Encouraging employees to try new things, take calculated risks, and learn from failures can help create a culture of innovation and continuous improvement. This can be achieved by providing a safe space for experimentation and recognizing and rewarding employees who take risks and learn from their mistakes.


Creating a learning organization takes time and effort, but the benefits are worth it. By developing a culture of learning, providing opportunities for learning, fostering collaboration, and encouraging experimentation, small businesses can create a dynamic and adaptable workforce that can thrive in today’s ever-changing business landscape.